Case Study 1

Client is a female, lone parent aged 34.  She has 3 daughters, two still living at home.  She is a carer for her youngest daughter who is in receipt of DLA.   She lives in private rented accommodation and receives Housing Benefit, Council Tax Benefit and Income Support.  We helped the client to claim Carers Allowance, and discretionary housing payments. After we contacted the client to find out if her claims were successful we further helped with a Housing Benefit appeal and she has since received a one off backdated HB payment of £290, ongoing Carers Allowance £1664 per year and a one off discretionary housing payments of £560.


Picture of Jane Mordue

Jane Mordue

Chair of BACAB. She has had many roles, as former Chair of our CAB, then vice chair of the national Citizens Advice.

Share this post

Leave a Reply


The Buckingham Area Community Advice Bureau “BACAB” Foundation is an independent registered charity set up to ensure that the Citizens’ Advice in Buckingham, Winslow and the surrounding area is sufficiently funded to provide its core service to the local community.

Recent Posts

Sign up for our Newsletter

Get updates straight to your inbox.

Sign up to our newsletter to receive updates on events, fundraising and more.